Access to the aquapark is subject to minimum age, health and other requirements. Please note that if the minimum threshold for participants has not been met in a session, we may contact you to see if you would be able to come at a session with more participants.
Individual Aquapark Pass £23 (includes 60 minutes on the aquapark, use of wetsuit, watersports helmet and buoyancy aid+ 30 minutes before and after the session for changing and safety brief)
“4-person or Family” Aquapark Pass £82 (for 4 people). Includes 60 minutes on the aquapark, use of wetsuit, watersports helmet and buoyancy aid+ 30 minutes before and after the session for changing and safety brief)
Group of 10 Aquapark Pass £200. (for 10 persons. includes 60 minutes on the aquapark, use of wetsuit, watersports helmet and buoyancy aid+ 30 minutes before and after the session for changing and safety brief)
- All participants must be competent swimmers (example 25 metres)
- Children 6 to 11 years of age must be accompanied by an adult over the age of 18 in a ratio of 2 children to one adult on the aquapark.
- Children 12 to 14 years must have an adult over the age of 18 either on the aquapark with them or on shore in the Aquapark area.
- Under 15’s must have a parent or guardian’s permission and signature.
- There are no height restrictions, but you must fit into our buoyancy aids and wetsuits. (if in doubt, please contact us to check sizes)
- There is no upper age limit, but participation is subject to certain health restrictions
- Participants must be under 120kg (18.8 stone).
If you currently have or have suffered from any medical conditions which might render you unfit for strenuous exercise, you should seek medical advice before participating and provide a doctor’s note on the day. Please inform us if you are taking any form of medication. Due to the nature of the activity, it’s not suitable for people who are pregnant, unfit or unwell. Conditions of concern are:
- High Blood Pressure
- Heart Condition
- Suffer from Dizziness
- Damage to neck, back, spinal column, legs or eyes
- Head injuries
- Respiratory and or pulmonary conditions.
The aquapark is a family-friendly alcohol-free zone. If you appear intoxicated you cannot take part in the activity, and will be asked to leave the aquapark area
A disclaimer must be completed for every participant. It is the participant’s responsibility to check that they meet the pre-requisites for entry to the aquapark. Once you have confirmed a booking, you are not eligible for a refund if you are forced to cancel because the minimum requirements are not met.
- All sessions must be pre-booked and paid for in advance, to enable us to control participant numbers and allocate safety staff
- On-the-day bookings can only be accepted if there is sufficient availability and staff-to-participant ratios.
- Ideally, please arrive in swimwear, ready to get changed into the wetsuit provided.
- All activities and briefings will be outdoors in the open air, with social distancing maintained.
- Check in via the reception point 30 minutes prior to your booked session.
- Sessions start on the hour
- After check-in you will be directed to the equipment issue point. Wetsuits, watersports helmets and buoyancy aids are provided. Wetsuits are optional for adults, but compulsory for children from the ages of 6-14 years. Buoyancy aids and watersports helmets are compulsory for every participant.
- Once in your wetsuits you will be called to the safety briefing area. Please listen carefully to the briefing. (please advise us at time of booking if you have hearing issues)
- Participants will be issued with a wrist band which must remain on and visible during attendance.
- All jewellery & watches must be removed before entering the water
- Do not wear swimming goggles, ear plus or nose clips on the aquapark
- Mobile Phones, Go Pros or similar products are not permitted on the aqua park or in the water. If you would like photos or a recording of yourself and your friends on the aquapark, please bring a spectator to film from the shore.
- Always follow instructions from the Safety and Site Staff
- Always look out for other people on the inflatables and in the water
- Don’t act in any manner that could cause or contribute to injury to yourself or to other persons on the aquapark or in the water.
- Always get out of the water as soon as you can if you start to feel unwell or very cold
- Do not dive headfirst from any of the features on the aquapark, or slide headfirst down the slides.
- If you feel you are in difficulty or spot someone else you think may be in difficulty, shout loudly for help. Our trained staff will assist.
- Never enter the water after consuming alcohol
- Always be respectful of other guests and staff on the Park
- Guests are reminded that this is a family environment. Bad language or behaviour is not acceptable. Guests who abuse the staff or other guests will be asked to leave the Park immediately.
- Fenland Aquapark Ltd is not able to accept responsibility for any lost or stolen items.
- Participants are reminded that all activities are at the Participants’ own risk.
- We regret that no dogs are permitted in the aquapark area.
- Changing facilities are available after your session.
- Refreshments and snacks are available in the aquapark area.
- No picnics or BBQs are allowed in the aquapark area, and BBQs are not permitted anywhere on the Gildenburgh Water site.